Privacy Policy for Precision Equine Stables

Precision Equine Stables, located at 131 S Stage Road, Medford, Oregon 97501, is committed to protecting the privacy and personal information of our clients, visitors, participants, and users ("Users") of our website (https://pestables.com) and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in connection with our services, including horse boarding, training, exercise programs, cryotherapy, trailer storage, kids horse camp, and volunteer programs. By accessing our website, engaging in our services, or entering our premises, you automatically agree to this Privacy Policy and our Terms of Service (available at https://pestables.com/terms). If you do not agree, please do not use our website or services.

Information We Collect We collect information you provide directly to us, automatically through website use, or from third parties, as follows:

Personal Information: When you engage in our services (e.g., boarding, camp registration, volunteering), we may collect your name, address, email address, phone number, emergency contact details, payment information (e.g., bank account details for ACH payments), and insurance information (e.g., horse liability or contractor insurance).

Horse-Related Information: For boarding or other services, we collect details about your horse, including name, age, health records (e.g., Coggins test, vaccination dates), veterinarian contact, and insurance status.

Participant Information: For kids horse camp, volunteers, or other participants, we may collect age, parental consent (for minors), medical conditions (if relevant to safety), and background check information (for volunteers or contractors).

Photo and Video Content: As per our agreements, we may capture photos or videos of Users and their horses on our premises for promotional, marketing, or educational purposes. You may opt out by submitting a written request to [email protected].

Website Usage Data: We collect non-personal information via cookies, web beacons, or analytics tools, including IP address, browser type, device information, pages visited, and time spent on our website.

Communications: Information from emails, inquiries, or forms submitted via our website or directly to [email protected].

How We Use Your Information We use your information to:

Provide and manage services (e.g., process boarding payments, schedule camp sessions, coordinate volunteer activities).

Communicate with you about your account, services, or inquiries (e.g., billing reminders, camp registration confirmations).

Ensure safety and compliance (e.g., verify insurance, conduct background checks, contact veterinarians or emergency contacts).

Promote our services through photos, videos, or testimonials on our website, social media, or marketing materials (unless you opt out).

Improve our website and services by analyzing usage data and user feedback.

Comply with legal obligations, such as maintaining records for tax purposes or responding to legal requests.

Protect our business, staff, horses, and Users by enforcing safety protocols and agreements.

How We Share Your Information We do not sell or rent your personal information. We may share your information in the following circumstances:

With Service Providers: We share information with trusted third parties (e.g., payment processors, veterinarians, or analytics providers) to facilitate services, subject to confidentiality agreements.

For Safety and Emergency Purposes: We may share information with veterinarians, medical professionals, or emergency contacts in case of an incident involving you or your horse.

You Consent To: The sharing of photos/videos for promotional purposes unless you opt out.

For Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal processes (e.g., subpoenas, tax reporting).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with notice provided where required.

Stable Staff and Contractors: Information may be shared with staff or approved contractors (e.g., trainers, maintenance workers) to perform services, subject to confidentiality obligations.

Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, track usage, and deliver targeted content. You can manage cookie preferences through your browser settings, but disabling cookies may limit website functionality. We may use Google Analytics or similar tools to collect aggregated, non-personal data about website traffic and behavior.

Data Security We implement reasonable physical, technical, and administrative measures to protect your information, such as secure payment processing and restricted access to personal data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or data breaches. Users are responsible for maintaining the confidentiality of any account credentials or sensitive information provided.

Your Rights and Choices You have the following rights regarding your personal information:

Access and Update: Request access to or updates of your personal information by contacting [email protected].

Opt-Out of Marketing: Opt out of promotional communications by following unsubscribe instructions in emails or contacting us directly.

Photo/Video Opt-Out: Submit a written request to [email protected] to opt out of photo/video use before engaging in our services or entering our premises.

Cookies: Manage cookie preferences via your browser settings.

Deletion: Request deletion of your personal information, subject to legal or contractual obligations (e.g., retaining boarding records for tax purposes). We will respond to requests within a reasonable timeframe, typically within 30 days, as required by law.

Children’s Privacy Our services, including the Kids Horse Camp, may involve collecting information from or about minors (ages 8–14 for camp, 15–17 for volunteers) with parental consent. Parents or guardians must sign agreements (e.g., Comprehensive Participant Agreement, Liability Waiver) and provide emergency contact details. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, contact us at [email protected] to request its removal.

Indemnification Users agree to indemnify, defend, and hold harmless Precision Equine Stables, its owners, employees, agents, and affiliates from any claims, demands, damages, losses, liabilities, or expenses (including reasonable attorney’s fees) arising from:

Misuse of our website or services.

Violation of this Privacy Policy, our Terms of Service, or applicable laws.

Inaccurate or incomplete information provided by the User.

Unauthorized disclosure of personal information by the User (e.g., sharing login credentials). This indemnification does not apply to claims resulting from the Stable’s gross negligence or willful misconduct.

Third-Party Links Our website may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices or content of these sites. Review their privacy policies before providing personal information.

International Users Our services are provided from the United States and governed by U.S. and Oregon law. If you access our website or services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer and processing.

Retention of Information We retain personal information for as long as necessary to provide services, comply with legal obligations (e.g., tax or insurance records), or resolve disputes. For example, boarding records may be retained for 7 years per IRS guidelines. Information no longer needed is securely deleted or anonymized.

Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted at https://pestables.com/privacy with the effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy. Significant changes will be communicated via email or website notice where required.

Dispute Resolution Disputes arising from this Privacy Policy shall first be addressed through mediation. If unresolved, disputes will be settled via binding arbitration under the American Arbitration Association’s rules in Jackson County, Oregon. The prevailing party may recover reasonable attorney’s fees and costs.

Governing Law This Privacy Policy is governed by and construed under the laws of the State of Oregon, without regard to conflict of law principles. Any legal actions not subject to arbitration shall be filed in Jackson County, Oregon.

Severability If any provision of this Privacy Policy is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information For questions, requests, or concerns about this Privacy Policy or your personal information, contact us at: Precision Equine Stables 131 S Stage Road, Medford, OR 97501 Email: [email protected]

By accessing our website, using our services, or entering our premises, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.